CUSTOMER SERVICE
We assist our customers for consultation sessions and medical equipment needs with pleasure and
a smile. We also provide our customers solutions and alternatives to difficulties they may have
encountered before making their selection.
PLANNING
A skilled group of individuals created a team with the capacity to carefully construct a hospital
needs scheme and a medical equipment requirements plan in accordance with high-quality
international standards.
PRODUCT PRESENTATION
We give our customers with clear and comprehensive product training on a regular basis, which is
performed by our very own staff. As a result, our customers may pick the products they expected
objectively.
PRODUCT HANDLING AND DISTRIBUTION
Our staff has extensive expertise working with medical equipment, from the import procedure
through the distribution of products to customers with a high degree of security.
INSTALLATION AND TRAINING
With excellent abilities and product expertise, our skilled technicians are capable of performing
medical equipment installation and giving user product training immediately thereafter.
MAINTENANCE
As the sole distributor, PT. SEKAR Surya Mandiri is in charge of the sales and marketing of all
products supplied, as well as installation, maintenance, and after-sales support. Our engineers are
capable of doing maintenance on any medical equipment while retaining the product's quality.
EXHIBITION
We actively participate in local exhibitions as well as international exhibitions in order to obtain
the most up-to-date knowledge and technology on medical products